The best QM Solution for Public Institutions and Administration
The best QM Solution for Public Institutions and Administration

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Find out how public institutions and authorities use the roXtra software to implement their quality management in public administration in a structured and legally compliant manner. Whether ISO standards, internal guidelines or legal requirements - roXtra offers customized solutions that are tailored to the specific requirements of public offices and authorities.
In our blog, we highlight practical application examples from everyday administrative life and show how processes relating to certifications, audits and quality management in public administrations can be designed efficiently.
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Effective document control with roXtra
In public administration, transparency, traceability and compliance are of central importance. Specifications, guidelines and standards - for example in the context of quality management - require a clearly structured and effective system.
The roXtra document control module makes it much easier to organize and maintain your QM documents, for example for service instructions, work guidelines or internal guidelines. As QM software for public administration, roXtra supports you in clearly controlling the entire life cycle of your documents and efficiently fulfilling legal and internal requirements. This promotes sustainable quality management in public administration.
Your advantages with roXtra in the area of document control:
- Paperless office: reducing media disruptions and paperwork through digital document management
- Individual approval workflows: Customizable to your processes and standard requirements.
- Audit-proof versioning: automatic storage and archiving.
- Rule-compliant document management: For all guidelines, e.g. ISO standards or administration-specific guidelines.
- Rely on a future-proof software solution to make your QM processes in the area of public institutions and administration efficient, compliant and transparent.
Efficient and digital process management
Digitize and automate your internal processes with the roXtra Processes module. The intuitive graphical modeling according to BPMN 2.0 makes it easy to define and control workflows, responsibilities, input fields and rules for a wide variety of forms and processes, e.g. for applications, approval processes or internal test reports.
Design your processes digitally, efficiently and legally compliant - optimally tailored to the requirements of public administration. The QM software for public administration supports you in establishing modern structures and implementing sustainable quality management in public administration.
With the Flowchart Designer, you can create simple models such as flowcharts, organization charts or mind maps in no time at all and make your processes easy to understand for everyone involved.
With the Flowchart Designer, you can create simple models such as flowcharts, organization charts or mind maps in no time at all and make your processes easy to understand for everyone involved.
Your advantages with roXtra processes:
- Transparency and clarity: Visualization of complex processes such as application processing or internal review and approval processes.
- Continuous improvement (CIP): Optimize processes and make them sustainably efficient.
- User-friendliness: Intuitive design and fast implementation of your requirements.
Risk management for public institutions and administration with roXtra risks
With roXtra Risks, you can reduce the effort involved in risk management and improve your risk analyses. Potential risks can be recorded and managed centrally. The QM software for public administration supports common standards such as ISO 31000, ISO 9001 and administration-specific specifications - ideal for structured quality management in public administration.
Standards such as ISO 31000 require effective risk management in order to identify and minimize risks at an early stage. With roXtra, you can identify and evaluate risks such as faulty processes or processing errors and avoid them through targeted measures. The QM software for public administration supports you in complying with legal requirements - for greater security and reliable quality management in public administration.
Your benefits with roXtra risks:
- Efficient risk identification: rapid identification and assessment of risks
- Customization: flexibly define risk categories and valuation cycles
- Clear control: matrices and risk reports for comprehensive reporting
Effective audit management with roXtra audits
Audits are a central component of your quality management tasks in public administration. Structured audit management is an essential tool for reviewing processes, identifying deviations and initiating continuous improvements.
With the roXtra Audits module, you can increase the quality and efficiency of your audit processes. The QM software for public administration supports you in the planning and implementation of internal audits as well as in the review of management systems in accordance with ISO 19011.
Whether ISO 9001, ISO 14001 or other relevant standards - with roXtra Audits you are sure to meet standard requirements. The software helps you to uncover optimization potential, systematically implement audits and document all steps in a traceable manner.
Your advantages with roXtra Audits:
- Efficiency and transparency: Document and initiate immediate, corrective and preventive measures directly in the context of the audit.
- Systematic implementation: Access your questionnaire from any location - even offline.
- Optimized planning: Maintain an overview of past, current and planned audits.
Action management for public institutions and administration
Efficient action management with roXtra actions is essential for eliminating deviations, reducing risks and reliably implementing requirements such as ISO 9001. With the help of a structured approach, immediate, corrective and preventive actions (CAPA) can be planned, implemented and monitored in a targeted manner.
A digitally supported system enables complete documentation and transparent monitoring of all measures - promoting continuous improvement and ensuring compliance with official requirements.
Your advantages with roXtra measures:
- Central management: Clearly record and control all measures.
- Automatic effectiveness check: Sustainable implementation through planned checks.
- Simple evaluation: Filter lists of measures and export them as Excel, Word or PDF.
- Cross-module: Linking for consistent documentation.
Support for quality management and certifications in medical technology
Our software solutions make your daily operations as well as the certification and re-certification of your quality management system (QMS) easier. With roXtra, you can implement a wide range of standards and regulations efficiently and in compliance with the rules - from DIN EN ISO 13485 to ISO 27001.
Quality management in public institutions and administration
- DIN EN ISO 9000 series of standards: Quality management standards
- DIN EN ISO 9001: Quality management systems for companies
- ISO 27001: Information security management system (ISMS) and IT security
- ISO 10001 standard - Quality management in the field of customer satisfaction
- E-Government Act (EGovG)
- Support of the EFQM Model for Business Excellence - QM System of Total Quality Management (TQM)
- CAF (Common Assessment Framework) - European Quality Assessment System
- ISO 27001 - Information Security Management System (ISMS) / IT Security
Risk management and security
- DIN EN ISO 31000: Guidelines for effective risk management
- ONR 49000 / ONR 49001: Austrian risk management standards
- KonTraG and Section 91 (2) AktG: Establishment of a risk management system (RMS) for listed companies
One software, many application areas.
What is quality management in public administration?
Quality management in public administration describes the systematic control and optimization of administrative processes in order to ensure efficiency, transparency and legal compliance.
What are the advantages of quality management software in public administration?
QM software for public administration supports digital documentation, process control and compliance with standards - ideal for structured and sustainable quality management in public administration.
To what extent does QM software support offices and authorities in quality management?
As QM software for public offices and authorities, solutions such as roXtra offer practical functions for improving processes and implementing effective quality management in public administration.
roXtra supports you with the following solutions:
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