Your software for quality management in care

Your software for quality management in care

Find out first-hand how nursing and care facilities use roXtra to make their quality management efficient, compliant and future-proof. Whether ISO 9001, DIN EN 15224, ISO 7101 or comprehensive risk management - roXtra offers customized solutions for the specific requirements of quality management in the care sector.

Our blog provides you with valuable insights into certification and re-certification, the practical implementation of QM in care as well as best practices and application examples from the industry.

Across locations
"Learning from the best"

Brothers of Mercy

To the report >

Picture of the rescue service ASB Hessen employees

Normuprade
in focus

ASB Hesse

To the report >

Portrait of Dr. med. Stefan Pilz as cover picture for the blog post

"Quality management doesn't focus enough on the patient."

DR. FONTHEIM

To the report >

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> Documents

With roXtra document management , you can keep track of your care documentation - from creation to archiving, locally and from any location. This allows you to focus on customer orientation and optimum care for the person in need of care. Regardless of whether you are in a nursing home, outpatient care, hospital or office, with roXtra you always have access to the valid version of your documents.

Effective QM in nursing plays a central role in ensuring a high quality of care and efficiently organizing the documentation effort. With roXtra, the review and approval of new and revised work and procedural instructions by top management, for example, is structured, comprehensible and transparent. During internal audits or certification, you can quickly and easily provide your auditor with an overview of all relevant documents, including important meta information (e.g. resubmission date, status and revision).

> Processes

Optimize and automate your process management with the roXtra Processes module and bring your applications and forms "to life" digitally. From leave requests, CAPA notifications and quality assurance to change management and the implementation of continuous improvement measures - you can easily map your individual forms and processes. Structured and efficient process control is essential, especially in quality management in the care sector. The implementation of specifications and legal requirements is completely digitized with roXtra, the paper chaos is history.

To illustrate your processes, for example in the form of flowcharts, we offer you the Flowchart Designer, the ideal alternative to visualization programs such as Microsoft Visio. Create clear graphics to illustrate, for example, the structure of your EFQM model, communication channels or critical control points that require special attention with regard to patient safety.

> Risks

With roXtra Risks, you can reduce the amount of work required for your cross-company risk management. Identify and manage potential risks centrally for an effective, qualitative risk analysis in your care facility. roXtra supports the current standards and regulations (e.g. ISO 31000 or ONR 49001, ISO 15224, ISO 9001 and ISO 27001 / IEC 8001).

Patient safety is the top priority in the healthcare sector. Risks cannot be completely eliminated - but effective risk management helps to avoid, reduce, optimize and transfer risks. Structured risk management plays a decisive role in QM in care in particular, in order to ensure a high quality of care and to meet legal requirements. Many regulations therefore require a risk management system to support ongoing operations. This allows you to prevent and avoid clinical risks (e.g. lack of hygiene, misdiagnosis, etc.) as well as non-clinical, business risks (e.g. loss of customers and therefore a financial risk) in the future.

> Audits

Audits are an essential part of your work as a quality manager and internal auditor?
Do you know that systematic audit management is your most powerful tool as an auditor - especially in quality management in the care sector, where high standards and regulatory requirements must be consistently met?

Increase the effectiveness and quality of your own work with the roXtra Audits module. The software supports you in auditing management systems according to the specifications such as those of ISO 19011.

Thanks to roXtra Audits, you work with a system and access the questionnaire for conducting audits regardless of location, even offline. In this way, you increase internal efficiency and diligence when conducting audits. At the same time, your team and you gain an overview of the status of past, current or pre-planned audits.
Focus on identifying internal nonconformities and areas for improvement. Defined immediate, corrective and preventive actions are documented and started directly in the context of the audit. No matter whether DIN EN ISO 9001, ISO 13485, DIN EN ISO/IEC 17025 or ISO 14001: roXtra helps you to meet the various requirements of current standards with flying colors in order to do a really good job.

> Measures

Effective action management with roXtra actions is essential in nursing and care in order to eliminate deviations, minimize risks and meet the requirements of standards such as ISO 9001 and DIN EN 15224. Structured QM in care helps to efficiently plan, implement and track immediate, corrective and preventive actions (CAPA).

A digitally supported system guarantees complete documentation and transparent monitoring of all measures, ensuring continuous improvement in the quality of care and compliance with legal and regulatory requirements.

  • Cross-module: Linking for consistent documentation.
  • Central management: Clearly record and control all measures.
  • Automatic effectiveness check: Sustainable implementation through planned checks.
  • Simple evaluation: Filter lists of measures and export them as Excel, Word or PDF.
> Certification & Standards

Our software solutions support you in daily system operation as well as during certification and re-certification of your Quality Management system. With roXtra, the implementation of a multitude of standards and regulations becomes a breeze.

Quality management standards

  • DIN EN ISO 9000 and DIN EN ISO 9001 Quality Management systems - Requirements
  • KTQ Certification: Cooperation for Transparency and Quality in the Healthcare Sector
  • DIN EN 15224 Quality management systems for the health care sector
  • ISO 7101 Quality management systems in healthcare - Requirements

Risk management standards

  • DIN EN ISO 31000 - Guidelines for risk management
  • ONR 49000 / ONR 49001 - Austrian risk management standard
  • IEC 80001 standard for risk management in networked medical technology
  • Section 91 (2) AktG - Establishment of a risk management system (RMS) for listed companies

Information security management

  • ISO 27001 - Information Security Management System (ISMS) / IT Security

Specific guidelines and laws

  • Claims of the Centre for Quality in Nursing (ZQP), the German Nursing Council (DPR), the Medical Service for Health Insurance (MDK) and various quality seals. (DPR), the Medical Service for Health Insurance (MDK) as well as various quality seals and seals of approval.
  • KonTraG - Law on Control and Transparency in the Corporate Sector (Corporate Governance)

What is part of quality management in nursing care?

Quality management in nursing includes the planning, implementation and continuous improvement of processes to ensure a high quality of care. This includes risk management, documentation, action management, internal audits and compliance with legal and normative requirements such as ISO 9001 or DIN EN 15224.

What are the tasks of a quality officer in nursing care?

A quality officer is responsible for QM in nursing care and ensures that quality standards are adhered to and continuously improved. Their tasks include monitoring and optimizing care processes, conducting audits, risk management and training employees in quality-related topics.

roXtra supports you with the following solutions:

Document control

Process Management

Action Management

Risk management

Audit management

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